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Air Conditioning Repair in Long Island Backed by a Satisfaction Guarantee

Air conditioner won’t turn on? Cooling system making weird noises after beginning? Don’t sweat it. Expert Matz-Rightway technicians are ready to help when you need air conditioning repairs in Long Island.

Our professionals are among the most accomplished in our industry. Depend on them to give excellent customer service and satisfaction. We stand behind our quality work so much we back it with a one-year 100% Satisfaction Guarantee.*

Get Faster Air Conditioning Repair with Our Membership Plans

Air conditioning repairs are often required at the most annoying time, including the hottest day of summer or a weekend. This means you could be waiting for awhile for an air conditioner repair. With one of our affordable membership plans, you’ll be able to skip the line with 24/7/365 guaranteed priority service. And you won’t pay a penny for overtime or trip charges—ever!

As a valued member, you’ll also enjoy these other pluses:

  • Priority+™: Our free membership where you’ll also get 15% off repairs and indoor air quality products.
  • Maintenance+™: Annual service is included, in addition to discounts on repairs and air purification products.
  • Service Experts Advantage Program™: You’ll get a new air conditioner for one low monthly fee, which also takes care of installation costs, maintenance, repairs* and more. There’s no money down and you’ll also get to keep useful rebates.

Common Problems with Air Conditioning Systems

These are some of the most common problems with AC systems. You might be able to handle some of these maintenance items on yourself rather than paying for an air conditioner repair. However, you should get in touch with us if your air conditioner is leaking refrigerant or making odd noises.


  • Air conditioner won’t turn on. Make sure the thermostat is correctly set before taking a look at the breaker box for a tripped breaker. If your breaker is flipped, it might not require a repair call.
  • Air isn’t cold. Double check that thermostat settings are on the right temperature and that your thermostat has power. Then replace the air filter, if you haven’t done this in the past few months. A fresh air filter can increase efficiency and indoor air quality. Make sure the outdoor unit isn’t obstructed by debris and that it isn’t leaking refrigerant. If you discover a refrigerant leak, reach us at 631-406-9220 for repair. If your air conditioner was put in before 2011, it probably uses a hydrochlorofluorocarbon (HCFC) refrigerant known as Freon®, or R-22. This refrigerant is no longer being manufactured as a result of its harmful effects on the ozone layer. Since only limited, recycled quantities are available, repairing a R-22 refrigerant leak can be expensive. We usually recommend air conditioning installation in this situation.
  • Uneven cooling. Uneven cooling might not require an ac repair ticket, and instead might require unique solutions. Fluctuating temperatures or humidity that’s imbalanced are often caused by leaky ducts, not enough insulation or blocked registers. If none of those things are creating the problem, consider adding blackout curtains on south-facing windows. We can also install a zoning system to regulate temperatures in distinct rooms. As an alternate solution, a mini-split heat pump with variable refrigerant flow can take care of heating and cooling issues in areas that seem uncomfortable.
  • Water dripping from air conditioning unit. Check the condensate line for clogs. This is the PVC pipe running from the air conditioner. Leaking refrigerant can also cause ice to collect on the coils and drip water. AC service will be usually required to fully repair your air conditioner if it is encased in ice and this situation should be viewed as an emergency ac repair.
  • Air conditioner is making strange noises. Screeching, clanging, banging or clicking sounds indicate potentially severe problems. If you’re hearing strange air conditioner noises, shut it off and call Matz-Rightway for a prompt ac repair at 631-406-9220.


If these troubleshooting tips don’t fix the problem, Matz-Rightway Experts are standing by to help you. While we’re at your residence, we can also advise you on an air conditioning maintenance plan that could help you decrease the chance of breakdowns and even boost energy efficiency by up to 30%.** Call us at 631-406-9220 to request your appointment today!

*For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
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