Facing an AC repair can be one of the most aggravating things to encounter as a homeowner. Not only does it mean you have a non-working air conditioner and must do without a comfortable home for a period of time, but you have to find time to get it fixed. All Long Island AC repair companies aren’t the same either, so be sure to ask the right questions the next time you need an AC repair.
Do You Have Local References?
Heating and air conditioning equipment is a large investment and is critical to maintaining a comfortable home. That’s why it’s so important to hear from local Long Island consumers about their AC repair experiences. Those same residents have been where you are and picked Matz-Rightway for a reason. While it can feel a bit weird chatting with someone you don’t know about AC repair, they can provide you with an truthful, unbiased opinion of the services they had done.
Can You Provide a Detailed, Written Estimate?
It’s one thing to discuss AC repair costs on the phone, and quite another getting a comprehensive outline of what is to be done and the cost accompanying with the work and parts included. Not only does it safeguard you as the consumer, but it also ensures that the AC contractor is doing everything they’re supposed to. Having something to keep both parties in agreeance can be great, especially if something unexpected comes up on the day of your AC repair.
Are You Licensed, Bonded, and Insured?
When Matz-Rightway takes calls from probable customers asking these types of questions, we’re thrilled that our customers are doing such a deep background check. Proving that we’re licensed (permitted to perform the work in Long Island), bonded (financially backed by a bonding company in the instance of a claim being filed), and insured (to avoid you from being held liable should a worker be hurt) is what separates the true professionals from the more shady air conditioning companies out there. A worthwhile AC repair company is more than willing to offer proof of all of these so that everyone can be on the same page.
Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Matz-Rightway, we feel confident in using these as a starting place. So next time you’re in need of AC repair and need a reliable, trustworthy air conditioner service company in Long Island, give us a call at 631-406-9220 or set up an appointment with our online scheduler.