Selecting the ideal HVAC contractor to replace or service your home comfort system can seem daunting. That selection is significant because the contractor you hire heavily impacts your HVAC system’s quality, durability and efficiency for years to come.
To help you make an informed decision, research several companies in your neighborhood that might be well-suited for the job. Once you find a a small number of candidates with enough experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.
1. Are You Licensed and Insured?
Asking about licensing and insurance should be the first question on everyone's list. Hiring a licensed contractor is how you know that they satisfy the state and local requirements for HVAC companies. Then, insurance protects you from liability in case of accidents during the course of the service call. A reputable HVAC contractor can supply verification of licensing and insurance upon request.
2. What Size HVAC System Do I Need?
HVAC systems are not one-size-fits-all. Installing a system that is too big or too small causes inefficient performance and could reduce the unit’s service life. A knowledgeable contractor can examine your home and determine the suitable heating and cooling capacity of your new HVAC equipment for the greatest possible comfort and longevity.
3. What Brands Do You Carry or Recommend?
Many furnace and air conditioning brands offer products with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you find the perfect fit for your needs. To get an idea of equipment quality and prices, give consideration to asking for a list of brands the contractor recommends and why.
4. Do You Offer a Written, Itemized Estimate?
A written quote is better than a verbal one. When you have an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you recognize where your money is going. Get estimates from a variety of HVAC contractors to help you compare prices and protect you from unforeseen costs.
Remember, low-ball estimates don’t always result in the savings you expect. You’ll likely end up with substandard equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.
5. What Kind of Warranty Comes with Your Services?
A one-year labor warranty is the HVAC field’s standard. Nevertheless, you should also ask about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their employees and equipment.
6. Do You Offer Maintenance Services?
Routine tune-ups are essential to making the most of your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your installer encourages solid long-term HVAC performance. It also will help you avoid having to restart your search for a qualified contractor the next time you need maintenance or repair work.
7. Will You Pull All Necessary Permits?
A lot of HVAC work requires permits from local or state officials. A reliable contractor should handle this process on your behalf, saving you time and stress throughout the installation process.
8. What Are My Payment Options?
It’s good to understand how a contractor structures their payment schedule. Make sure to ask if they have financing options or if they expect full payment as soon as the work is complete.
9. How Long Will the Installation Take?
How long it takes to install HVAC equipment will differ based on the project's size and scope. Still, having a clear timeline is fundamental to reduce disruption to your daily routine. Your contractor should give a realistic time frame to bring the project to its conclusion and then follow through on this estimate.
10. How Can I Improve Home Heating and Cooling Efficiency?
Your contractor should certainly be able to recommend ways to maximize energy efficiency through a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a more modest heating and cooling system. The result is a more wallet-friendly up-front investment and decreased utility costs for years to come.
Contact Matz-Rightway for HVAC Contracting Services in Long Island
At Matz-Rightway we understand that choosing the right HVAC contractor is a major decision you shouldn’t take lightly. As industry leaders with years of experience and as one of almost 100 Service Experts locations across North America, the team at Matz-Rightway proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our devotion to excellence is reflected in our wide selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and knowing we performed a job well done.
So, if you’re looking for a respected HVAC partner, don’t hesitate to give us a call at 631-406-9220. Any time you contact a Service Experts office like Matz-Rightway, we’ll be ready to answer your questions and help you make the best decisions for your home comfort needs.